Privacy Policy
The Feanix Foundation · Version 1.0 · Effective October 2026
In short
We are a charity that runs a matching service. We connect people with disability who have digital skills with organisations that have registered a project with us. We are not an employment agency: we do not employ you, we do not place you, and we do not decide who gets engaged. We also publish information about skills uplift courses and other training opportunities on our website, where anyone can read it. To do that we ask you for information about yourself, including information about your disability, and — only with your agreement — we show an anonymous version of your profile to organisations whose registered projects you might suit. Your name and contact details are not released to anyone until you say yes.
You control what you tell us and who sees it. You can ask us what we hold, ask us to fix it, ask us to delete it, or withdraw from our register at any time. If you think we have mishandled your information, you can complain to us and then to the Office of the Australian Information Commissioner.
We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
Questions: info@feanix.org.au
1. Who this policy covers
This policy applies to everyone whose personal information we collect: people who register their skills with us, organisations that register a project, people who enter our competitions or submit stories, people who contact us or comment on our blog, and visitors to feanix.org.au.
2. What we collect
Ordinary personal information
Your first and last name, and your email address
Your date of birth. We ask for it because some project roles carry age requirements, and we need to know whether you are eligible before we put you forward
Your professional title, your qualifications and your key competencies
Whether you hold a current driver's licence. We ask only yes or no. We do not ask for the licence number, or for any other detail from it
Anything you choose to put in the Supporting Information box. It is a free text field and it is optional. People often use it for links to a portfolio, showreel or profile kept on another site
For organisations registering a project: company name, the contact person's name, phone number and email, and the project details you give us, including the project name, how many people you need and the length of the opportunity
Records of your dealings with us: emails, form submissions and enquiries
If we pay you, for example a competition prize: your bank account details, kept only as long as needed to make and record the payment
Sensitive information
One question on the registration form collects sensitive information under the Privacy Act, which means it gets extra protection:
Whether you are an NDIS participant. Answering yes tells us you have a disability, and information about disability is sensitive information under the Privacy Act. You can choose Prefer not to say, which is a complete answer and needs no explanation
Anything about your disability, your health or the support you need that you choose to tell us in the Supporting Information box, by email, or in a story you send us
You never have to disclose a disability to register. The NDIS question has a Prefer not to say option, and choosing it costs you nothing: your registration stands and we match you exactly the same way. The Supporting Information box is optional too, and you can leave it blank.
We do not ask for your racial or ethnic origin, political opinions, religious beliefs, sexual orientation or criminal record. If a specific program ever requires any of these, we will ask separately and explain why.
3. How we collect it
Usually directly from you: through the registration forms on our website, by email, in conversation, at events, or when you submit a story or enter a competition.
Sometimes from someone else, with your knowledge: a training provider, employment service, support worker, or a producer we have placed you with. We will tell you when we have done this.
If you contact us anonymously or under a pseudonym, we will deal with you that way where it is lawful and practical. Matching starts anonymously by design, as section 5 explains. We do need your real name and contact details on file so that we can reach you when an organisation is interested, but they are not shown to anyone until you agree.
4. Why we collect it and how we use it
To match you with projects that organisations have registered with us
To check, where a project role carries an age requirement, whether you meet it
To pass on any access requirements you have agreed to share, so that the organisation running the project can arrange support, including government support such as JobAccess Employment Assistance Fund funding, which that organisation applies for as the employer
To run our programs, events, competitions and courses
To publish stories and case studies, but only the ones you have agreed to and approved
To report outcomes to funders and partners. We report these as numbers and de-identified summaries, never as information about you individually, unless you have specifically agreed
To make you aware of a potential match, and to make the other party aware of you
To keep our records, meet our obligations as a registered charity, and manage payments
We publish information about skills uplift courses, training opportunities and industry events on our website, where anyone can read it. We do not use your personal information to do this, and you do not need to be registered with us to see it.
5. Who we share it with
This is the part that matters most, so we have made it plain.
We are a matching service, and matching happens in two stages. Nothing that identifies you reaches an organisation until you say yes.
Stage one — they see what you can do, not who you are. An organisation with a registered project sees only a short summary: your professional title, your qualifications and your key competencies, and the kind of work you are looking for. It does not include your name, your contact details, your links, or anything you have told us about disability or access. You can see exactly what your summary says at any time. Digital content work in Australia is a small world, so we cannot promise that nobody could guess who you are from a summary. If that matters to you, keep yours general.
Stage two — you decide. If an organisation is interested, we tell you who they are and what the project is. If you say yes, we pass on your name, your contact details and the links you chose to share, and the two of you take it from there. If you say no, or you do not answer, nothing is released, we do not tell them why, and your registration is unaffected.
After stage two, your details are in that organisation's hands, not ours. We cannot take them back, and we cannot control or monitor what the organisation does with them. From that point it holds your information independently and is responsible for it under its own privacy obligations. Feanix is not responsible for how an organisation uses, stores, shares or disposes of what you have agreed to send. If you later ask us to delete what we hold, that covers our records only; you would need to ask the organisation directly.
This is why we tell you who they are before you decide. Look them up, and ask them how they handle personal information, before you say yes. If you are ever unhappy with how an organisation has handled your details, you can raise it with them or with the Office of the Australian Information Commissioner.
We do not hold your work. There is no upload field on our form. If you want us to see a portfolio or showreel, you give us a link in the Supporting Information box, and the work itself stays wherever you keep it. A link identifies you, so nothing you put in that box is ever part of a stage-one summary.
Access requirements never travel automatically. Our form does not ask about them. If you tell us about Auslan interpreting, assistive technology or other support you need, whether in the Supporting Information box or by email, that stays with us. It reaches an organisation only if you ask us to send it, or you tell them yourself after you have connected.
We also share information with:
Our service providers, who handle it only for us and under contract: our website host, email provider, accounting software and payment systems
Training organisations, where you are enrolling in a course through us
Government agencies, where you have asked us to help with a funding application, or where the law requires us to
Our partners in a specific program, where you joined that program and were told who the partners are
We do not sell personal information. We do not trade it, rent it, or give it to anyone for their own marketing.
When we contact you directly. We do not send you news, updates or marketing, and we do not contact you about matches except at stage two. We will contact you directly when:
an organisation has expressed interest and we need your decision at stage two
you have entered a competition, campaign or programme that we run ourselves, such as Story of the Month, and we need to tell you the outcome, agree an edit with you, or arrange a payment
you have asked us something and we are answering you
we need to reach you about your registration, your privacy, or a security problem
Everything else, including courses, training opportunities and industry events, we publish on our website for anyone to read.
6. Where your information is stored, and overseas disclosure
Our website and its forms run on Wix, and our email and office systems are provided by GoDaddy. Both store and process data outside Australia. Wix is controlled from Israel and processes personal information in Israel, the European Union and the United States. GoDaddy transfers personal information to the United States. Both providers also state that they may process data in other countries where they operate.
Because we hold so little, what sits with these providers is small: your name and email, your date of birth, your professional details, and whatever you chose to put in the Supporting Information box. We use these providers to store information on our behalf, not for their own purposes, and we take reasonable steps to see that they handle it consistently with the Australian Privacy Principles. They remain subject to the laws of the countries where they operate.
Using our website and its forms means your information is stored this way. We cannot offer Australian-only hosting. If that is not acceptable to you, please do not register with us.
7. Keeping it safe, and how long we keep it
We keep personal information in access-controlled systems, limit who can see it to the people who need it, and use the security features our providers offer, including encryption in transit.
We keep your registration for as long as you want to stay on our register, and we will check in with you about it at least every two years. After that, or if you ask us to remove you, we delete or de-identify your information, except where we must keep records: payment records for five years under tax law, and records we need for our charity reporting obligations.
If we suffer a data breach that is likely to cause you serious harm, we will tell you and the Office of the Australian Information Commissioner as quickly as we can.
8. Your choices
Register, but share nothing yet. You choose what goes on your profile, and you can leave anything out
Say no at stage two. Nothing identifying you goes to an organisation until you agree, and saying no costs you nothing
Leave fields blank. Sensitive fields are optional
Change your mind. You can withdraw consent to any particular use at any time
Pause your profile. You can take yourself out of matching without deleting your registration
Ask us to remove you from the register entirely
9. Access and correction
You can ask us for a copy of the personal information we hold about you, and ask us to correct anything that is wrong, out of date or incomplete. Email info@feanix.org.au.
We will respond within 30 days. We do not charge for this. If we cannot give you access, or we disagree that something needs correcting, we will tell you why in writing and explain how to complain.
If you need the information or this policy in another format — large print, plain text, Auslan, or read aloud — ask us and we will provide it.
10. Complaints
If you think we have mishandled your personal information, tell us first: info@feanix.org.au. We will acknowledge your complaint within 5 business days and give you a written answer within 30 days.
If you are not satisfied, you can complain to the Office of the Australian Information Commissioner: oaic.gov.au, 1300 363 992, or GPO Box 5218, Sydney NSW 2001.
11. Children and young people
Our registration is for people aged 18 and over. If you are under 18 and want to register with us, contact us and we will involve a parent or guardian and handle your information with extra care.
12. Our website
Our website uses cookies and similar technology to make the site work and to understand how it is used. You can block cookies in your browser; some parts of the site may then not work properly. We use Wix's own built-in analytics to see how the site is used. It collects information about your visit but does not tell us who you are, and we do not use any third-party analytics service such as Google Analytics.
Our site links to other websites. We are not responsible for their privacy practices.
13. Changes to this policy
We may update this policy. The version number and effective date at the top tell you which version you are reading. If we make a change that significantly affects how we handle your information, we will post a notice on this page and on our home page.
14. Contact us
Privacy enquiries: info@feanix.org.au
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